quality is Everything

At File Right™, we pride ourselves on providing products of superior quality for our customers. Every product is monitored throughout the development and manufacturing processes to ensure consistency and reliability. We hold ourselves and our products to the highest standards. And if it’s not good enough for us, it’s not good enough for you.

How we ensure a great File Right™ Experience…

Monitored Manufacturing

During manufacturing, File Right™ production runs are spot-checked for accuracy and quality benchmarks to ensure a consistent product every time.

Received for Distribution

Upon receipt of delivery into our distribution facilities, goods are carefully reviewed again for errors and inconsistencies. Anything that does not match our high standards is returned for correction or destroyed.

Worker,On,A,Automotive,Spare,Parts,Warehouse

Order Accuracy

Our team of customer service representatives, reviews each order to ensure that no customer follow up is required, before processing your order to ship.
Orders are then spot-checked to ensure accuracy before they’re sent to the warehouse for shipment.

Packaging & Shipment

Orders are picked, packaged and shipped, but not before our shippers take one last peek to make sure that everything is correct.

Call center woman, smile and portrait at headphones, job and staff group with computer, advice and office. Telemarketing agent, pc and microphone at help desk, consulting or listen for tech support

Have Questions? Ask an expert!

If you have any questions, our customer service team is available by phone or email to assist you.

CONTACT File Right™

Our Guarantee to you!

The File Right™ Guarantee is your assurance that if you’re not 100% satisfied, we will do what is necessary to make it right.

Learn More

Shot of a young businessman using a laptop in a modern office

Testimonials

★★★★★

Helps us meet our customers needs.

Jeff T

We have been using the CAATS Brand seat cover for the last 15 years. We have tried other common brands, but our customers are happier with the CAATS Brand. Our clients tell us they are easy to unfold and place over the seat. They also stay in place and are durable throughout the service visit.

Ken HIndiana

CAATS seat covers are a quality product that I can count on to deliver the performance my customers expect.

Whitney RNorth Carolina